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IT Support for the Financial Sector

IT support is crucial in the financial sector due to the industry’s heavy reliance on technology for operations and security.

SecQuest ensure that financial institutions maintain high levels of security to protect sensitive personal and financial data, complying with stringent regulatory requirements such as GDPR. This is essential not only for safeguarding against data breaches and cyber threats but also for maintaining operational reliability and efficiency.

Additionally, financial systems need to be continuously available to process transactions and provide customer services without interruption. SecQuest’s expert IT support services help to minimise downtimes, improving customer satisfaction and reducing costly system outages.

 

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Our IT Support Services

Network Security Assessment

SecQuest provides a thorough Network Security Assessment service crafted to closely examine your network’s security posture. Our experienced team uses advanced tools and techniques to pinpoint vulnerabilities, evaluate potential threats, and analyse your network’s defences against cyber attacks.

Application Security Assessment

SecQuest’s Application Security Assessment service is specifically designed to thoroughly review the security infrastructure of your applications. Our team of experts employs a comprehensive array of advanced testing methods, such as static and dynamic analysis, to detect and assess vulnerabilities within your applications that could potentially be exploited by attackers.

Internal Network Infrastructure Assessment

Our Internal Network Infrastructure Assessment service provides a thorough evaluation of your internal network to pinpoint vulnerabilities and potential security weaknesses in your IT infrastructure. Our specialists undertake a comprehensive analysis using cutting-edge methods to assess the security of your servers, workstations, and network devices, comparing them against industry best practices and recognised vulnerabilities.

How IT Support services can help your financial services firm

  • Enhanced Security

    Financial institutions handle sensitive data that attract cyber threats. Robust IT support ensures advanced security measures are in place to protect against data breaches, malware, and other cyber threats.

  • Regulatory Compliance

    IT support helps ensure that systems and processes comply with legal and regulatory standards, thereby avoiding costly fines and reputation damage.

  • Operational Reliability

    Dependable IT support ensures that downtime on transaction systems, trading platforms, and customer service portals is minimised and issues are quickly addressed as they arise.

  • Enhanced Customer Experience

    Ensuring the reliability and usability of online banking platforms, mobile apps, and other self-service portals helps to enhance customer satisfaction and loyalty.

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Which IT Solution is best for you?

We understand that each financial entity has unique needs, so it’s important for you to understand your organisational requirements before selecting an IT company and its services. Here are key considerations to guide you into making the most appropriate choice:

Assess Your Needs

  • The first and most obvious step, is assessing your companies broader needs. For example, the size of your operation will influence whether you need a comprehensive, enterprise-level solution or something more streamlined and cost-effective for smaller teams. Following this, your IT service needs will depend on whether you focus on banking, investment, insurance, or other financial services, as this will mean that your needs will vary, especially in terms of security and data management.

Security and Compliance

  • Opt for IT solutions that offer security features that are tailored to the financial sector, including data encryption, multi-factor authentication, intrusion detection, and comprehensive compliance management tools that help you adhere to financial regulations such as SOX, GDPR, or PCI-DSS.

Scalability

  • Your chosen IT solution should not only meet your current needs but also grow with your business. Look for scalable solutions that can expand in functionality with additional resource or enhanced service levels without significant disruptions or complete system overhauls.

Expertise

  • Choose solutions from providers with a proven track record with offering IT support services within the financial sector. Check case studies or testimonials or ask them about their previous experiences to gauge their expertise and success in delivering effective IT solutions to similar businesses.

Schedule a chat with our experts today

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Why Choose SecQuest?

  • Our consultants have extensive knowledge of security testing and network controls, with more than twenty years’ experience in front line consulting for one of the world’s largest IT services corporations, delivering quality assessments across most industry sectors.
  • Based in the UK and operate world-wide.
  • All SecQuest consultants hold current UK security clearance.
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Our Certifications

Get in Touch

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